Privacy Policy — ProwPlus

Article 1: Definitions

• Service — The website operated by ProwPlus.
• Personal Data — Data about a living individual who can be identified from those data (or from those and other information in our possession or likely to come into our possession).
• Usage Data — Data collected automatically from the use of the Service or its infrastructure (e.g. duration of a page visit).
• Cookies — Small pieces of data stored on your device.
• Data Controller — The natural or legal person who determines the purposes and manner of processing. For this policy, we are the Data Controller of your Personal Data.
• Data Processors (Service Providers) — Any natural or legal person who processes data on behalf of the Data Controller.
• Data Subject (User) — Any living individual using our Service and who is the subject of Personal Data.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service.

We keep personally identifiable data for anti-fraud reasons for up to one year. We may use your Personal Data to contact you with newsletters and marketing; you may opt out via the unsubscribe link in our emails or by contacting us.

Article 2: Usage Data

We may collect information on how the Service is accessed and used ("Usage Data"), including your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

Article 3: Tracking & Cookies Data

We use cookies and similar technologies to track activity and hold certain information. Cookies are small data files sent to your browser and stored on your device. We also use beacons, tags, and scripts to collect and track information and to improve our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is sent. If you do not accept cookies, some parts of our Service may not work.

• Session Cookies — To operate our Service.
• Preference Cookies — To remember your preferences and settings.
• Security Cookies — For security purposes.

Article 4: Use of Data

ProwPlus uses the collected data to:

• Provide and maintain our Service
• Notify you about changes to our Service
• Allow you to participate in interactive features when you choose
• Provide customer support
• Gather analysis to improve our Service
• Monitor usage and detect, prevent, and address technical issues
• Provide news, offers, and information about similar goods and services unless you have opted out

Legal basis under GDPR (EEA)

Our legal basis depends on the data and context. We may process your Personal Data because: we need to perform a contract with you; you have given permission; processing is in our legitimate interests and not overridden by your rights; for payment processing; or to comply with the law.

Article 5: Retention of Data

ProwPlus retains your Personal Data only as long as necessary for the purposes in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data may be retained for internal analysis, or longer when used for security or when we are legally obligated to retain it.

Article 6: Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers outside your jurisdiction where data protection laws may differ. If you are outside Germany and provide information to us, we transfer and process it in Germany. Your consent to this policy represents your agreement to that transfer. We will take reasonable steps to ensure your data is treated securely and in accordance with this policy.

Article 7: Disclosure of Data

Under certain circumstances, ProwPlus may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g. a court or government agency).

Article 8: Legal Requirements

ProwPlus may disclose your Personal Data when necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of ProwPlus
• Prevent or investigate wrongdoing in connection with the Service
• Protect the personal safety of users or the public
• Protect against legal liability

Article 9: Security of Data

The security of your data is important to us, but no method of transmission or electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Your rights under GDPR (EEA)

If you are in the EEA, you have certain data protection rights. We aim to allow you to correct, amend, delete, or limit the use of your Personal Data. Contact us to know what we hold or to request removal. You have the right to access, update, or delete your data; to rectification; to data portability (copy in a structured, machine-readable format); and to withdraw consent. We may verify your identity before responding. You may complain to a Data Protection Authority in the EEA.

Article 10: Service Providers

We may use third-party companies and individuals to facilitate our Service. They have access to your Personal Data only to perform tasks on our behalf and must not disclose or use it for any other purpose.

• Google Analytics — Analytics for tracking visitors and improving content and experience. Privacy Shield certified.
• Microsoft Azure — We use Microsoft Azure to host our services. Privacy Shield certified.

Article 11: Links to Other Sites

Our Service may contain links to other sites not operated by us. We advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites or services.

Article 12: Children's Privacy

Our Service does not address anyone under 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and your child has provided us with Personal Data, please contact us. If we learn we have collected Personal Data from children without parental consent, we will take steps to remove that information from our servers.

Article 13: Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and, where appropriate, by email or a prominent notice on our Service before changes take effect. We will update the effective date at the top. Please review this policy periodically. Changes are effective when posted on this page.